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Home But Not Alone: Crisis Support Services of Nevada Call Center Offers a Supportive, Encouraging And Free Resource During the COVID-19 Crisis

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Image courtesy Crisis Support Services of Nevada

COVID-19 has caused increased social distancing and self-isolation, and many Nevadans struggle to cope with the stress and anxiety of the pandemic. These feelings of fear are taking a toll on people’s mental and physical health and well-being. To help guide and support those in need, Crisis Support Services of Nevada (CSSNV) in partnership with Nevada Department of Health and Human Services (DHHS) and Division of Public and Behavioral Health (DPBH), wants to remind Nevadans that there are resources available to help them cope and develop strategies to reduce stress of all kinds.

CSSNV’s 24/7 Call Center is a free service available to all Nevadans. Increased social isolation is already difficult for most and CSSNV provides no-cost confidential and compassionate support to people in need, including those dealing with depression, suicidal thoughts, problems with elder abuse, substance abuse, domestic violence, sexual assault, child abuse or any other crisis they may be experiencing.

The phone number is 1-800-273-8255 or text CARE to 839863. Spanish-speaking call center representatives are available. Family members, caretakers or friends also may know someone that needs support and are encouraged to call or text.

“The COVID-19 crisis is causing much strain and stress on individuals and families,” said Rachelle Pellissier, MPA, executive director at Crisis Support Services of Nevada. “Suddenly, parents have to juggle between homeschooling their children, others may have lost their jobs or are trying to work from home and maintain high productivity levels, and the list goes on. We want all Nevadans to know that they don’t have to go through this alone. Social distancing, dealing with bad news and coping with everyday life in general can be anxiety-inducing for many people. They can always access free, confidential and caring support 24/7 with our resources.”

The CSSNV Call Center is considered to be one of the longest continuously operating crisis centers in the country. Last year, CSSNV helped more than 83,000 people through their hotline, text line and in-person advocacy services.

“When faced with social distancing, financial instability, or concerns about your health and the health of others it’s normal to have a range of feelings including sadness, anxiety, anger, and loneliness. Reaching out and staying connected to others can help you and loved ones manage these feelings and work through stressors,” said Dr. Stephanie Woodard, senior advisor on behavioral health for the State of Nevada Department of Health and Human Services. “Crisis Support Services of Nevada provides a critical connection for all Nevadans who are struggling. Caring, compassionate people are available to listen or text anytime.”

CSSNV offers specific resources and help for individuals who are dealing with depression and suicide, sexual assault, substance abuse, domestic violence, elder abuse, child abuse or any other crisis. They also have resources for LGBTQ+, military and youth communities. You can access the many resources available on the website at www.cssnv.org

 

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